Common Queries
What are the payment options?
We except PayPal and all major credit an debit cards. Any purchases we consider large will be asked to show supporting documents like credit card and/or ID to match necessary information to complete transaction(s). This is for your protection from fraudulent activity and it protects our company.
How do I track my order?
You will receive a tracking number via email once order is shipped.
What is your return policy?
Please shop carefully as all sales are final
Any item returned due to incorrect address, refused or unclaimed is subject to be held for 5 days before discarded. Items that can be restocked will be and client will be charged a $15 restock fee.
(shipping fee is none refundable)
Be advised product is inspected carefully before packing and shipping. If there is a problem please contact us within 5 days of receiving order.
Do you offer gift cards?
Yes, we do currently offer gift cards.
Do you ship worldwide?
No we do not currently offer international shipping but we will in the near future.
What is the cost for shipping?
All fees are calculated by website at checkout.
How long does shipping take?
Orders are processed and shipped within 2-5 business days from warehouse.
Which shipping company do you use?
USPS regular and Priority Mail
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*Once USPS has package we are no longer responsible for lost or damaged items
*We are not responsible for lost packages if your address is entered incorrectly (so please check address after entering)
*We are not responsible for delays in delivery caused by USPS or weather
FDA ( Food And Drug Administration)
Our skincare or any other product(s) are not evaluated by the FDA (Food and Drug Administration). Consult your physician/primary physician before using our product(s).
Is there a question that you couldn’t find an answer to? If so contact us